Report a lost or stolen
ATM or Debit Card
Internet Banking Protection & Regulation E
Federal Regulation E or Reg E is a consumer protection and, therefore, does not protect business accounts. Reg E covers consumers who authorize a financial institution to electronically transfer funds to debit or credit his/her account also known as Electronic Funds Transfers (EFTs). Additionally, Reg E provides consumers protection against online banking (EFT) losses based on how soon they are detected and reported to their financial institution.
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Risk Assessments to protect yourself and your business
County Commerce Bank annually performs a comprehensive risk assessment of current methods used to detect fraud and to ensure high risk transactions have an associated high level of authentication.
County Commerce Bank suggests to its business online banking clients to perform their own comprehensive risk assessment of controls periodically to protect against fraud and/or online banking loss.
Consider implementing alternative risk control mechanisms to mitigate your risk such as:
Protect your Information
County Commerce Bank will never ask you to provide account or other personal identification information via email.
As a reminder, never divulge any personal identification information if requested via an email. Personal identification information is defined as:
If you receive an email from someone claiming to be from County Commerce Bank asking for account or personal identification, or if you think your accounts have been compromised, please alert us at (805) 485-7600 or (805) 477-7600.